Returns Policy

At Goyalson, we are committed to delivering high-quality furniture products. Please read our policy carefully before making a purchase.

Order Cancellation

Once an order is placed, it cannot be cancelled.
Please make sure your order details and product selection are correct before completing your purchase.

No Return Policy

All products sold on our website are non-returnable once delivered. We do not accept returns for reasons such as change of mind, incorrect selection, or preference changes.

Damaged or Defective Items

If any part of your product is found damaged or defective at the time of delivery or during assembly, we will provide a replacement for the affected part only.

Please contact us on WhatsApp: 9206695000.

Reporting Damage

To request a replacement, please follow these steps:

Inform us within 24–48 hours of delivery

Share clear photos or videos of the damaged part

Provide your order number and contact details

Replacement Process

Once the issue is verified by our support team:

The damaged or defective part will be replaced

Replacement parts will be shipped within 8–10 working days, depending on availability and location

Important Notes

Slight variations in color, texture, or wood grain are natural and not considered defects.

Damage caused by improper handling, misuse, or normal wear and tear will not be eligible for replacement.

Only the affected part will be replaced, not the entire product.

Contact Us

For any assistance, please contact our support team via WhatsApp only: 9206695000 with your order details and issue description.

We appreciate your understanding and thank you for choosing Goyalson. 😊